Kundenberater (m/w/d) / Sachbearbeiter Vertrieb (m/w/d) – für die Neukundenakquise - B2B Ihre Vorteile: Leistungsgerechte Vergütung Flexible Arbeitszeiten und Gleitzeitregelung Individuelle Weiterbildungsangebote Moderne Büros und angenehme Arbeitsatmosphäre Mitarbeiterfeiern oder sonstige Events Freiraum für eigene Ideen Strukturierte Einarbeitung und Sales-Tools, die dich unterstützen Echter Impact: Deine Verkaufserfolge sind messbar und werden belohnt Ihre Aufgaben: Outbound-Telefonie im Kleinkundensegment auf Basis qualifizierter Unternehmensdaten Bedarfsermittlung durch Fuhrparkanalyse; Priorisierung und Steuerung des Aufwands nach Umsatzpotenzial Präsentation, Beratung und telefonischer Verkauf des Produktspektrums unter Nutzung erlernter Verkaufstechniken Leadgenerierung und -qualifizierung gemäß Vertriebsstrategie; abschlussorientierte Abarbeitung systemseitig generierter Kontakte Durchführung von Nachfass- und Welcome-Calls; Aktivierung und Bindung bestehender Kundenbeziehungen Aufnahme, Beantwortung und Weiterleitung von Interessentenanfragen (Telefon/Mail/Chat) Vollständige und korrekte Dokumentation sowie Komplettierung eingehender Interessentenunterlagen Terminierung und Leadvorbereitung für den Außendienst; enge Abstimmung mit Field Sales Übernahme von Patenschaften in der Einarbeitung; Unterstützung bei Schulung und Coaching neuer Teammitglieder Kontinuierliche Verbesserung von Gesprächsleitfäden, Einwandbehandlung und Prozessqualität Ihr Profil: Erfahrung im Telesales/Inside Sales mit Geschäftskunden (B2B) Souveräner Umgang mit MS Office; CRM-Routine von Vorteil Ausgeprägte Verkaufsmentalität, strukturierte Arbeitsweise und hohe Eigenmotivation Kommunikationsstärke, Teamfähigkeit und verbindliches Auftreten Verhandlungssichere Deutschkenntnisse und gepflegte Ausdrucksweise Freude an zielorientierter Arbeit mit klaren KPIs kununu Score / BS Cüsters: 4,8 - Weiterempfehlung: 100%: "Durch BS Cüsters zu meinem Traumjob" (Bewerber Kundenservice - September 2021) Bewerben Sie sich jetzt und erfahren Sie mehr über den Kunden und weitere interessante Jobangebote als Kundenberater (m/w/d) in Ratingen und Umgebung!
Mitsubishi Electric Europe B.V. Niederlassung Deutschland sucht in eine/n Mitarbeiter Service Sales Support (m/w/d) (ID-Nummer: 13727684)
QITS GmbH sucht in eine/n (Junior) Sales Manager/ Vertriebsmitarbeiter (m/w/d) für Softwarelösungen (ID-Nummer: 13715589)
Eine präzise Arbeitsweise und eine ausgeprägte Eigenverantwortung sind essenziell Sie zeichnen sich durch eine starke Servicebereitschaft und Kundenorientierung sowie eine hohe Teamfähigkeit aus Sie verfügen über verhandlungssichere Englischkenntnisse in Wort und Schrift Ihre Aufgaben: Die Durchführung der Prüfung und Belieferung eingehender Lieferabrufe (insbesondere per EDI) in SAP Sie übernehmen die Koordination und Optimierung von Verladeterminen und Bestellmengen in enger Abstimmung mit den Abteilungen Sales, Logistik und Materialplanung Außerdem ist die eigenständige Bearbeitung von Retouren, sowie Erfassung, Nachverfolgung und abschließende Klärung von Kundenreklamationen Teil Ihres Aufgabenbereiches Sie managen die Betreuung und Überwachung der lieferantenrelevanten Portale und Plattformen Sie sind der Hauptansprechpartner für die Disposition und Bestellung von Ladungsträgern, inklusive der Durchführung von Auswertungen und Inventuren in diesem Bereich Sie sind für die Initiierung, Erstellung und Optimierung von abteilungsübergreifenden Prozessen und Erstellung der zugehörigen Prozessdokumentation zuständig Außerdem werden Sie aktiv an nationalen und EMEA-weiten Projekten mitarbeiten und diese mitgestalten sowie auch Teilverantwortung übernehmen können Die monatliche Erstellung, Analyse und Reporting relevanter KPIs (Key Performance Indicators) zur Vorlage für das Management werden auch durch Sie verantwortet Wir bieten: Ein attraktives Gehalt Ein sympathisches Arbeitsumfeld Home-Office (2 x Woche) Ein abwechslungsreiches Aufgabenspektrum Eine hervorragende Anbindung an öffentliche Verkehrsmittel Mitarbeiterparkplätze Begeistert?
You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – supported by our 60/40 model and modern offices in Ratingen as a meeting point for ideas.In your role, you will be the point of contact for legal matters concerning our group companies and business units, with a focus on Sales, Energy, Toll, and Purchasing.You review and negotiate procurement contracts, mainly in the areas of IT and digital products.You advise our Sales Units on selling our products (including software) and on negotiating large-scale customer contracts.You develop legal structuring options for new digital products and business opportunities.You also support special projects with group-wide relevance from a legal perspective.You independently manage your work processes and handle legal matters with full responsibility.
As part of our team, you will take on the following responsibilities: You are responsible for proactive and continuous monitoring and analysis of current pricing developments and for deriving actionable recommendations for the Sales Leadership Team.You conduct analyses and create reports to support ongoing pricing projects in the sales area.You develop and maintain dashboards, reports, and key metrics to track price performance.You support the planning and creation of pricing-related KPIs.You contribute to defining and implementing the pricing strategy.You review existing customer conditions and identify optimization opportunities.You carry out price and condition simulations.You support the development and implementation of automated, volume-based pricing models.You help derive recommendations to increase Customer Lifetime Value in the long term.You work closely with various departments (e.g., Product Management, Data, Intelligence & Analytics).You participate in cross-functional projects to further develop the pricing approach.
As part of our team, you will take on the following responsibilities: You are responsible for the design, further development, and management of strategic pricing to proactively optimize Customer Lifetime Value.You independently identify opportunities to increase customer value and derive pragmatic measures to optimize it.You create reports that enable continuous control and improvement of strategic pricing.You analyze large volumes of data on existing customers and transactions to track the Customer Lifetime Value of different customer groups.You design and establish strategic pricing models that determine future customer conditions based on customer and performance criteria – in close collaboration with sales offices and product teams.You incorporate the risk perspective into strategic customer pricing.You independently identify patterns and opportunities in the customer and product portfolio and implement pragmatic measures to optimize value.You advise product teams on determining optimal price levels and bundle prices for new products or price adjustments from a sales perspective, introducing new elements into pricing such as customer risk or expected Customer Lifetime Value.You manage relevant interfaces regarding customer conditions and pricing models.You present and discuss strategic pricing models at management level.
As part of our team, you will take on the following responsibilities: As a Sales Business Analyst, you are the critical link between data and strategic decisions.You transform customer data into actionable insights that drive revenue growth.You optimize sales processes and tools so the team works more efficiently and successfully, and you ensure that sales leaders and teams have the right information and streamlined workflows.You improve efficiency by simplifying sales processes and eliminating bottlenecks.You drive innovation by introducing smart tools and automation for the solution sales organization.You develop and maintain Power BI dashboards and reports to visualize revenue, pipeline, and campaign performance.You deliver regular and ad-hoc reports on sales trends, forecasting, and campaign effectiveness.You conduct customer segmentation analyses to identify cross-sell and upsell opportunities for digital products.You integrate and validate data from multiple sources (CRM, BI systems, external benchmarks) and provide actionable recommendations to support solution sales and strategic planning.You train sales teams on BI tools and dashboards to ensure adoption and impact.You analyze current sales workflows and design more efficient processes, introducing new tools and methods that accelerate selling.You automate repetitive tasks such as forecasting and KPI monitoring and ensure data accuracy and compliance across CRM and BI systems.You collaborate closely with Sales and Marketing teams to align data-driven recommendations with go-to-market strategies.You define KPIs and success metrics for digital product campaigns and monitor performance.
Field Sales Performance Analyst (gn) Teilzeit/Vollzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
As part of our team, you will take on the following responsibilities:You manage the pan-European performance steering of the Inside Sales channel. You continuously optimize a central performance management system in Power BI and Genesys for all Inside Sales activities to ensure full transparency across all countries.You define and monitor all relevant KPIs (lead handling, contact rates, pipeline conversion, activity levels) within MSD and Genesys.You take end-to-end responsibility for monitoring and optimizing the sales pipeline from lead to customer.You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams.You are responsible for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution.You analyze Inside Sales data to identify trends, inefficiencies, and opportunities.You work closely with Sales Excellence, Marketing, IT (Genesys & Dynamics), and local sales teams to ensure seamless, data-driven sales processes.You participate in the planning, execution, and performance review of pan-European Inside Sales campaigns and initiatives.You ensure system readiness for campaigns (Genesys routing, Dynamics workflows) and establish clear standards for performance measurement.
As part of our team, you will take on the following responsibilities: You take operational responsibility for identifying, correcting, and optimizing customer pricing conditions across all European sales organizations.You ensure price accuracy and compliance at customer and condition level – working closely with local sales teams and central commercial functions.You analyze large and complex pricing data sets to identify incorrect or inconsistent pricing conditions.You detect anomalies, errors, and deviations from pricing rules, guidelines, or strategic frameworks and develop systematic approaches to improve error detection and reduce manual effort.You execute price corrections, updates, and condition adjustments in SAP to ensure accurate billing and customer conditions.You work closely with the Pricing Strategy Expert to ensure alignment between operational price execution and strategic pricing principles.You support the translation of pricing strategy into operational rules, logic, and SAP configuration updates.You coordinate closely with European sales organizations, Sales Excellence, IT (SAP), and Commercial Controlling to ensure consistency, data quality, and transparency in pricing processes.You act as the central point of contact for countries regarding price corrections and operational pricing questions.You develop and maintain structured pricing data models to improve efficiency, transparency, and quality.You identify process gaps and implement improvements to optimize pricing workflows and reduce error rates.
As part of our team, you will take on the following responsibilities: You take responsibility for the development of data-driven and automated pricing recommendations for the sales organization. These recommendations are generated from advanced pricing models and delivered via the Condi Portal (Power Apps).You work closely with internal data scientists to understand, refine, and operationalize pricing algorithms and data models.You translate statistical models into practical pricing logic that can be intuitively and easily used by sales teams.
You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively support strategic partner and customer meetings in the region. You support the Sales Managers in complex proposal, contract, and pricing negotiations.
What makes you stand out You have at least 5 years of professional experience in customer service, sales, account management or another efficiency-optimised area with a strong customer focus, ideally in B2B e-commerce.You have a relevant degree or equivalent professional experience.You have experience in leading international teams and developing managers.
You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
As part of our team, you will take on the following responsibilities: You develop and implement the webshop product strategy (Adobe Commerce) in close alignment with eCommerce and Sales Management, translating strategic goals into value‑driven roadmaps, prioritized epics, and measurable outcomes (conversion, checkout efficiency, growth).You act as the central link between stakeholders (eCommerce, Performance Marketing, and potentially CRM/Operations) and the international development setup.You are responsible for the technical and functional scaling of our webshop across currently 22 markets (with further expansion planned), including stable integrations, high‑performance releases, and clear prioritization based on business value, feasibility, and risk.From a shop perspective, you own the overview of interfaces and data flows (e.g. order APIs, authentication/identity, validation services, CRM integrations such as Microsoft Dynamics).You coordinate dependencies with other teams and product owners and drive a seamless customer journey across digital touchpoints.
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
Sales Manager Truck & Bus Germany PLZ 83,84,93,94 (gn) Vollzeit/Teilzeit Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
As part of our team, you will take on the following responsibilities: You are responsible for the independent acquisition of fuel and vehicle services suppliers, building and sustainably maintaining strategic partnerships, including contract negotiations and the optimization of existing framework agreementsYou prepare reports and KPIs to actively manage and evaluate supplier performanceYou take ownership of comprehensive relationship management and strategically expand your network to identify new business opportunities in the mobility sectorYou develop the country strategy and implement it independentlyYou identify and commercialize new business opportunities, such as app-based parking or mobility services, and actively contribute to innovation in the mobility environmentYou take on (partial) leadership and coordination of cross-functional projects and are responsible for the rollout of mobile payment, the DKV Chipcard, and other innovative technologiesYou monitor volume targets, special agreements, and incentives, and coordinate across interfaces to implement sales promotion initiatives and optimize gross profit. What makes you stand out You have completed a commercial apprenticeship or a comparable qualificationYou are used to working in a self‑organized and structured manner and have an intuitive handling of IT systemsYou independently drive your area of responsibility and continuously develop it further with a high level of initiative and a strategic mindsetYou conduct professional correspondence and negotiations in multiple languages, at a minimum in German and English We are looking forward to your application and to applicants who enrich our diverse culture!
Become part of our diverse, dedicated and unique team! What you can expect You act as the central link between sales processes & performance measurement, sales data, and technical requirements. You work within our Sales Data Hub, optimising sales processes, performance tracking, and commercial decision-makingYou take on a leading role in developing and maintaining PowerBI Dashboards covering sales KPIs, pipeline health, forecasting, and campaign performance.You define and continuously improve sales KPIs and performance metrics, ensuring relevance, clarity, and adoption by sales teams.You enable sales teams by training and supporting them on dashboards, KPIs, and analytical tools, driving adoption and impact.You enalyse funnel performance and pipeline data to identify bottlenecks, risks, and growth opportunities.You support the execution of data-driven sales and revenue campaigns, from segmentation and targeting to performance tracking and optimisation.You transform insights into concrete recommendations and support sales leaders in prioritising actions.
BauWatch Projekt Service GmbH sucht in Ratingen-Lintorf eine/n Mitarbeiter Outbound Sales (m/w/d) (ID-Nummer: 12680475)
Sales Port GmbH sucht in Düsseldorf, Krefeld, Neuss, Wuppertal, Mettmann, Solingen, Ratingen eine/n Bezirksleiter (m/d/w) für die Trend und Szene Gastronomie (ID-Nummer: 13686269)
Vodafone GmbH sucht in eine/n Sales Specialist Network & IT (m/w/d) (ID-Nummer: 13693655)
Als Partner der erfolgreichsten Hersteller von Unternehmens-Software wie SAP, Dassault Systèmes und IBM veredeln wir deren Lösungen mit eigener Software und schaffen so echte Alleinstellungsmerkmale. Wir sind auf Wachstumskurs: zur Verstärkung unseres SAP-Sales-Teams mit hohem Fokus auf der Digital Supply Chain unserer Kunden suchen wir dich!Abgeschlossenes Studium oder vergleichbare Ausbildung in relevanten Bereichen wie Betriebswirtschaftslehre, Wirtschaftswissenschaften oder Wirtschaftsingenieurwesen Relevante Berufserfahrung im lösungsorientierten Vertriebsumfeld Gutes SAP-Verständnis und Motivation, sich in das SAP-SCM-Portfolio, ergänzenden Lösungen und die Prozesse der digitalen Supply Chain in der diskreten Fertigung einzuarbeiten Hohes Interesse an der Entwicklung, Produktion und Implementierung von Produkten wie Flugzeugen, Autos, Maschinen oder medizinischen Geräten Souveränes, kundenorientiertes Auftreten mit Empathie, überzeugende Präsentations- und Argumentationsstärke sowie hohe Eigeninitiative und TeamfähigkeitEine vertriebstypisch ausgeprägte Reisebereitschaft sowie fließende Deutsch- und EnglischkenntnisseDas Besondere an dieser Stelle Professionelle Einarbeitung in das Lösungsportfolio von CENIT und Ausbau der Kundenbasis mit Begleitung erfahrener Kolleg*innen Maßgeblicher Beitrag zur Positionierung von CENIT als führendem Beratungs- und Serviceanbieter durch deinen persönlichen Einsatz und kontinuierliche Übernahme von Verantwortung Langfristige Entwicklungsmöglichkeiten sowohl im Rahmen von Kundenzuständigkeiten, Branchenwissen als auch fachlicher VerantwortungHochmotiviertes Team, das nachhaltige Digitalisierungsherausforderungen annimmt und ganzheitliche Kundenunterstützung bietet (Strategie, Konzeption, Umsetzung und Implementierung) Einzigartige Diversität von Persönlichkeiten und starken CENIT Teamspirit, mit dem wir seit 30 Jahren erfolgreich sind