As part of our team, you will take on the following responsibilities: You plan, analyze, and optimize campaigns for new customer acquisition, cross-/upselling, reactivation, and churn prevention.You ensure complete tracking of all campaign activities and their success across all sales channels.You transform raw data into actionable insights for campaign optimization.You regularly analyze campaign data (leads, conversion rates, revenue contribution) and derive recommendations for action.You create reports and interactive dashboards for management and sales teams (e.g., in Power BI).You identify optimization opportunities to continuously improve campaign performance and develop and validate KPI logics for campaign tracking and success measurement.You ensure consistency and data quality across all systems and reports, and you use Microsoft Dynamics 365 and HubSpot for planning, execution, and tracking, leveraging data sources such as CRM, SAP, Snowflake.You use Power Query for data modeling and transformation.You develop and implement standardized workflows for campaign planning, execution, and evaluation.You ensure European-wide consistency of all campaign processes and coordinate with local contacts and sales teams (Inside Sales, Field Sales Channel Managers).You promote knowledge sharing across countries and teams, including lessons learned and best practices.
Travel to field locations as necessary to deliver and complete the project May support Inside Sales activities such as providing new machine quotation support, hosting customers on sales visits and helping to upkeep product cost forms.
Travel to field locations as necessary to deliver and complete the project May support Inside Sales activities such as providing new machine quotation support, hosting customers on sales visits and helping to upkeep product cost forms.
At GK – a global leader in cloud-based retail tech and part of the Fujitsu Group – your frontend expertise helps shape the digital touchpoints behind millions of transactions worldwide. You’ll join a team building the next generation of point-of-sale (POS) and AI-powered retail applications. Location: Mobile Work (Germany-wide) What You’ll Do Develop modern frontend applications using Vue.js and TypeScript – with usability, performance, and AI-readiness in focus.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
YOUR PLUS WITH US: An open-minded, friendly team with an open door policy Work with a global leader in premium software for the glass, window, and door industries Modern tech setup, your own laptop, and flexible hybrid work options Competitive compensation and a comprehensive benefits package Subsidized lunch and free beverages Attractive childcare allowance to support your family Private accident insurance and free English and German language courses Employee discounts and exclusive partner perks Fitness & health app with bonus rewards Foosball table (table soccer) for quick breaks and laughs Regular team events and get-togethers YOUR TASKS: You support our national and international customers, ensuring their requests related to our ERP software are handled efficiently and smoothly – from order entry to production and dispatch control By taking full ownership of incoming service requests, you analyze and prioritize them and ensure issues are resolved quickly and effectively via phone, email, or our ticketing system You manage and maintain the team’s ticket queue, including assignment, follow-up and quality assurance With precise documentation of processes and solutions you help to improve our service constantly You turn customer feedback into product innovations by collaborating closely with Product Development, Sales, and Project Planning Beyond daily support, you contribute to implementation projects and lead smaller customer initiatives, such as quality reviews and project walkthroughs YOUR PROFILE: With a degree in business or production management, business informatics, computer science, or a related technical field, you bring a strong academic foundation Your hands-on experience in support for software solutions - whether at a junior or advanced level - enables you to guide customer requests smoothly from issues to solutions You have a solid understanding of technical processes within production environments You are familiar with databases, SQL and report designers Fluency in Polish and English and your collaborative mindset make it easy for you to work effectively across international teams Even under pressure, you stay focused, solution-oriented and keep the customer’s perspective in mind We look forward to your application!
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Inside Sales Representative - Acquisition & Hunting (gn) - Location Prague/CZ Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
deer GmbH sucht in eine/n Junior Sales Projektmanager (m/w/d) – Kommunaler Vertrieb (ID-Nummer: 13716735)
In doing so, you will work closely with Controlling, Product Management and Sales to derive recommendations for action.Competitive analyses: You will carry out structured market and competitive analyses, such as benchmarking EETS providers and their differentiating features, and derive strategic implications for the Toll business unit.
Daimler Truck AG sucht in eine/n Praktikum - Sales & Marketing MB Trucks–Global Key Account Mgmt. Europe ab Mai für 6 Monate (ID-Nummer: 13722483)
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
Role Purpose As the Sales Engineer, you have a history of honing and exercising technical, quantitative, and commercial capabilities to achieve material business outcomes.
Folgende Abenteuer warten bei Schleich auf dich: Category Management Du unterstützt bei Sammlung, Umsetzung und Aufbereitung von Käufer- und Kategorie-Erkenntnissen sowie Sell-in/Sell-out-Analysen, um umsetzbare Empfehlungen am Point of Sale für Kunden, Käufer und Endverbraucher zu liefern Käuferaktivierung Du unterstützt bei Durchführung von Käuferaktivierungen zusammen mit unserem Agenturpartner (z.B.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Assist with the development and implementation of new products, processes, equipment, and controls.Prepare and executes design sheets for drawing fiber optic material made from various glass components.Operate various complex equipment including drawing, fusing, finishing, polishing, and inspection equipment.Coordinate experiments, compiles data, documents results, and writes technical reports.Prepare process documentation for newly developed products and processes.Participate in manufacturing engineering task force meetings to ensure effective transfer of technology to Manufacturing.May require some travel domestic and international including customer and internal meeting and conferences.
You will participate in customer events and sales projects, contributing your expertise and leadership. What makes you stand out You have experience in key account sales, ideally with professional experience in logistics or services and the sale of products/services that require explanation.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Aid customers with tier-one troubleshooting support on Leybold products via phone and in response to email and web form requests for technical support.Respond to requests from customers via webchat, email via Hubspot ticketing system and direct requests.Discuss available new product and service options for customer needs when troubleshooting is exhausted, including quoting those options for non-end user customers and passing end-user customers to virtual/ outside sales group for further assistance.Prepare customer quotations in our SAP C4C system for standard and custom products or post-sale services for direct requests from resellers, house accounts, OEM customers, and end-user customers with requests for new products over $20K.Provide support to the Territory Account Manager for quotations when they are traveling.Provide support to Reps who do not have system access for customer quotations, sending new customer forms, lead time requests, and contact maintenance.Identify when and which customer details need to be passed to Sales Management, Product Support, Service, Virtual Sales, Account Managers/ Reps, and Order Management to ensure positive customer experience.Obtain End-use customer information to comply with U.S.
Sales Manager Italy North-West (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy South-Center (gn) - Location: Rome (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-East (gn) - Location: Verona (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Nice to have Experience in ecommerce platform migrations or replatforming projects. Background in pre-sales engineering or post-sales consulting. Familiarity with platforms like SCAYLE, Salesforce Commerce Cloud, CommerceTools, SAP Commerce Cloud (Hybris), or Shopify Plus.
TAD Pharma, based in Cuxhaven, Germany, with more than 250 employees, is one of the top 10 generic drug manufacturers in Germany in terms of sales. Its product range includes more than 100 active ingredients, mainly for the therapeutic areas of cardiovascular disease, pain, neurology, psychiatry, oncology, diabetes, OTC, and urology, as well as for veterinary medicine.
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Responsible for identifying, developing and maintaining quality suppliers of materials, components, and services at the best price, quality, on-time delivery, and service.Champion Plant-level cost savings initiatives / cost-out projects including cross-functional ones and also process improvements / LEAN activities.Support PU-AM Regional Director and Global Category Mangers (GCM’s) to implement global/regional sourcing strategiesCommunicate & ensure strict adherence to SCHOTT Purchasing practices, guidelines and initiatives both internally (Operations) and externally (Suppliers, including Supplier Code of Conduct).Create procedures, processes, and systems for process standardization and/or efficient improvement (ex. increase OER%) within the purchasing department.Ensure that discrepancies in the Goods Receipt/Invoice Receipt (GR/IR) clearing account for which you were the responsible purchaser are resolved timely in order to avoid delays in vendor payments.Escalate issues to the appropriate vendor contact in accordance with the vendor escalation rules process.Lead and supervise other members of the local Purchasing team in a professional, constructive and efficient manner including oversight to all other materials, consumables and services directly purchased by the Site Buyer.Assist in training other employees on "best PU practices" including MRP system/process utilization.Conduct RFQ and negotiations for all key materials (MRP relevant) and also capital expenditure projects.Responsible for observing and following all Environmental, Health and Safety rules and procedures.Fulfill all PU responsible activities in accordance with the RASI chart of PurchasingNew supplier selection: Together with GCM to identify, qualify and implement new suppliers.Demand Management: Carry out the complete purchasing process RFQ>Negotiation>Evaluation of Bids>Supplier selection recommendation>Contract finalization>Documentation completion including proper storage & filing of all commercial related documentsOrder Management: Convert requisition into PO’s using the most efficient order type and check order confirmations and SAP workflows from FI for proper commercial terms/conditions (including resolution for any commercial-related complaints/disputes with suppliers)Master Data: Ensure that all PU-relevant master data (including material prices in info records) is kept current and accurate in SAPPlanning/Reporting: Responsible for the annual PU planning and quarterly reporting for all Regional/Local (non-GCM) responsible materials and servicesSupplier Management: Communicate regularly with key suppliers and carry out supplier visits / audits (support QA) and communicate supplier corrective actions and scorecard results.
As part of our team, you will take on the following responsibilities: You take operational responsibility for identifying, correcting, and optimizing customer pricing conditions across all European sales organizations.You ensure price accuracy and compliance at customer and condition level – working closely with local sales teams and central commercial functions.You analyze large and complex pricing data sets to identify incorrect or inconsistent pricing conditions.You detect anomalies, errors, and deviations from pricing rules, guidelines, or strategic frameworks and develop systematic approaches to improve error detection and reduce manual effort.You execute price corrections, updates, and condition adjustments in SAP to ensure accurate billing and customer conditions.You work closely with the Pricing Strategy Expert to ensure alignment between operational price execution and strategic pricing principles.You support the translation of pricing strategy into operational rules, logic, and SAP configuration updates.You coordinate closely with European sales organizations, Sales Excellence, IT (SAP), and Commercial Controlling to ensure consistency, data quality, and transparency in pricing processes.You act as the central point of contact for countries regarding price corrections and operational pricing questions.You develop and maintain structured pricing data models to improve efficiency, transparency, and quality.You identify process gaps and implement improvements to optimize pricing workflows and reduce error rates.
You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
FoodChain ID has offices in the US, Europe, Asia, and South America and serves customers in the food industry in over 100 countries with services in analytics, certification, and consulting (data solutions for risk management and regulatory databases etc.). YOUR NEW CHALLENGE You lead the sale of FoodChain ID services across key customers and prospects in the DACH region You are responsible for developing and maintaining high value customer relationships and for acquisition of customers and prospect businesses to maximize the opportunity You actively cooperate with internal stakeholders to guide in the development of strategic plans You provide “Voice of the Client” feedback on market needs and company service delivery WHAT TO BRING Some years of experience as a Key Account Manager in B2B sales in the DACH region, selling products that require explanation (preferably digital services) to big and medium sized food companies You are preferably knowledgeable in quality subjects, such as Food Safety, Testing and Certification You bring experience in managing complex customers and a network of decision makers as a plus You are a “hunter” personality with strong communication and negotiation skills, able to understand your customer needs, open-minded as well as with a proactive approach, self-confidence and resilience THE OFFER FOR YOU FoodChain ID relies on personal responsibility and ownership.
What you do: Developing and designing standard solution for SCADA to deliver secured scalable architectures in line wich customer requirements ensuring compliance as per industry standards Develop project specific solutions and architectures working closely with the bid management team & sales team Preparing the technical description of the solution Creating bill of materials for the SCADA solution Stakeholder Management GT etc.
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)
Your Tasks Works on establishing preferred suppliers for product groups (global supplier database) Interface between purchasing and technology working with technical sales, engineering and layout departments Responsible to drive for optimization and integration of OEM machines with KHS equipment incorporating modular and line concepts Provides global market analysis with a technical focus Analyzes supplier capabilities and capacities to ensure machinery to machinery fit from a mechanical, electrical and programming perspective in order to mitigate risk and expenses Development of a tool set to facilitate the analysis of savings (cost structure analyzes, etc.)
What you do: Developing and designing standard solution for SCADA to deliver secured scalable architectures in line wich customer requirements ensuring compliance as per industry standards Develop project specific solutions and architectures working closely with the bid management team & sales team Preparing the technical description of the solution Creating bill of materials for the SCADA solution Stakeholder Management GT etc.
With manufacturing sites in Europe and North America, and supported by SCHOTT’s global sales network, we are a leading supplier of high-quality fiber optic and LED components. Your Contribution Manage the maintenance and repair of all production equipment, buildings, building equipment (HVAC, electric, gas, water, etc.) and grounds to ensure optimum performance, minimize down time, support safety, reduce costs, etc.Responsible for utilities (electric, gas, water, etc.) and wastewater treatment.Responsible for site security (guard service, ID badges, contractor/visitor access).Plans, organizes, directs and controls all maintenance activities and programs.Manages the activities of all Maintenance personnel.Orders all required materials and supplies to assure timely completion of jobs.Maintains materials and supplies inventory.Performs all personnel supervision duties, including resolution of personnel problems and reporting to management on performance.Provides for safe and orderly work environment in Maintenance and Wastewater Treatment.Ensures that safe work practices are followed.Develops and maintains preventative maintenance programs for machinery, equipment and facilities.Coordinates new equipment installation with engineering.Administers third party vending including security guard service, cleaning service and landscaping.
Prepares materials for presentations and makes service sales presentations as needed. Primarily focused on developing new business from customers that have not had their pumps serviced, are lost, pumps due for service, newly installed eqiupment or competitive equipment.
Support simulation models adjustment according to the project-specific requirements. Support clients during the sales phase with direct guidance on how to operate the simulation models. Support clients during the connection studies of a new project.
Support simulation models adjustment according to the project-specific requirements. Support clients during the sales phase with direct guidance on how to operate the simulation models. Support clients during the connection studies of a new project.
Essential Duties and Responsibilities Customers (external) Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners Provide customer oriented service at all times relating to specific sales and customer expectation issues Reporting to the Sales Manager, B2B Provide customer account revenue and activity reporting, as required by the Management team Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth Provide country inputs to the development of account strategies Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans Drive sales improvement through regionally harmonized processes Contribute to the regional bidding or RFQ process when requested Communication Develop a working relationship with the relevant support sections e.g.
YOUR TASKS Drive key activities within the COE Program as part of the program office in Hamburg or Pamplona Contribute to the conceptual development and continuous improvement of the COE Program Lead and coordinate cross‑functional working groups to achieve their COE targets Identify, challenge and prioritize COE ideas to improve commercial outcomes Assess the commercial impact of technological solutions and prepare decision proposals Remove roadblocks, align stakeholders and prepare clear communication for senior leadership Act as the central COE contact for teams such as Sales, Engineering, Procurement, PM, Service, Product Development and Product Strategy YOUR PROFILE University degree in engineering or business disciplines, or equivalent Several years of relevant experience in the wind industry or performance improvement programs Solid understanding of the Cost of Energy concept or willingness to develop this knowledge Strong analytical skills combined with high social competence Experience in commercial activities such as supplier or customer engagement, value stream analysis or cost controlling Proven project management experience and structured working style Excellent communication skills in English; Spanish or German are beneficial Ability to work effectively with diverse cultures and cross‑functional teams YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
The Salesforce installation used is a version of Salesforce Manufacturing Cloud - Sales - Unlimited Edition (currently release Winter '26) adapted to the needs of the customer They have a test instance on which the adjustments should first be implemented and tested, and a separate instance for production on which the changes must later be taken live Solid experience with Salesforce Experience with Azure Functions Experience with MS Project Operations Language: English 100% Remote EU Only Ihr Kontakt Referenznummer 864378/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
The Role As the central point of coordination within our Cambridge office, you will: Act as the first point of contact for the office, handling incoming calls and emails professionally and ensuring excellent customer service at all times. Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Take over the setup of interfaces (expected 6 endpoints) between Salesforce and MS Project Operations based on Azure FunctionsThe affected data objects for the interfaces are Opportunity, Account and Portfolio (custom object).4 transfers from SF to MSPO are planned - Additionally, 2 transfers from MSPO to SF are planned Support the mapping of the data fields between the two systems via our middleware (Azure Functions)Accompany the integration tests after the setup and take over possible troubleshooting both on the test installation and later on the production environmentSupport our project team in communication with the involved parties (Sales specialist department, IT operations team, IT middleware team, implementation partner for MS Project Operations)Support the IT middleware team and the IT operations team in the setup of meaningful error messages / system feedback in case of errorsAdditionally perform a few smaller adjustments to our existing Salesforce installation (e.g. introduce a new variable or implement a new flow for automation or add 2-3 additional fields)Create documentation of the performed adjustments and the functionality of the interface for our operations team.The Salesforce installation used is a version of Salesforce Manufacturing Cloud - Sales - Unlimited Edition (currently release Winter '26) adapted to the needs of the customerThey have a test instance on which the adjustments should first be implemented and tested, and a separate instance for production on which the changes must later be taken live Solid experience with SalesforceExperience with Azure FunctionsExperience with MS Project Operations Language: English100% RemoteEU Only Ihr Kontakt Referenznummer 864378/1 Kontakt aufnehmen Telefon:+ 49 621 1788-4297 E-Mail: positionen@hays.de Anstellungsart Freiberuflich für ein Projekt
You can read more about the company here: www.fayrefield.dk. POSITION With reference to the Sales Directory you will handle sales activities of dairy based ingredients, functional blends, cheese products and butter. You will have your own sales budget and market responsibility which potentially includes activities in both Middle East, Asia and Europe.
In Asia and Latin America Creamy Creation also aims to expand their business to become truly global. The sales organisation is in a front position to grow and innovate the business in both existing and new markets. For the sales team in Rijkevoort with focus on the regions Europe and Africa, we are searching for a professional and commercial driven International Key Account Manager.
Your Profile Bachelor's degree in Business and/or Life Sciences.5 years' experience in a sales or sales-related function.Fluent in both spoken and written English and at least one other international language.Strong technical knowledge of products and IT tools (e.g., CRM).Very strong Project Management skills, excellent negotiation skills and business acumen, high level of Intercultural competence.
You work closely with Customer Service, Partner Consulting, and Sales Management. You actively participate in strategic partner and customer meetings in your region. You support the Sales Managers in complex offer, contract, and pricing negotiations.
Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!