In partnership with Indication-Specific Medical Strategy, Operations, Sales, and other functions, responsible for award of strategic and tactical new business to achieve annual Gross New Business targets. Responsible for the inclusion of CNS elements into proposals.
The Senior Director, SID is responsible for the development of strategy and operational delivery for the assigned portfolio in the international (INT) region, with indirect responsibility for regional sales/market share performance for the relevant portfolio/brand(s). The incumbent is responsible for setting the strategic direction for the inline SID CSL brands, along with future product launches (once assets are in the L-36-month time horizon), ensuring that there is a fit for purpose go-to-market strategy for the international region.
You have practical experience in areas such as business development, purchasing, sales or partner management. You have abstract thinking skills and a structured way of working. You have a very good command of written and spoken German and English.
Conduct regular customer check-ins to ensure satisfaction and uncover additional sales potential. Sales Activities Deliver persuasive sales presentations, product demonstrations, and trials to potential customers. Provide clear and comprehensive information about DKV products and services.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
As a Customer Support Representative, you are the coordinator and take ownership of our service delivery. You also support the Sales department in handling quotation requests and orders in the area of eMobility. Additionally, you assist other inside‑sales colleagues with all questions related to electric mobility.
Participate in peer-to-peer educational exchanges, webinars, and scientific workshops to drive awareness, understanding and credibility of our technology. Collaborate with national Sales and Marketing to deliver local educational support. Develop national KOL networks: Establish long-term, strategic relationships with national KOLs, HCPs, and other stakeholders.
What makes you stand out You have at least 5 years of professional experience in customer service, sales, account management or another efficiency-optimised area with a strong customer focus, ideally in B2B e-commerce.You have a relevant degree or equivalent professional experience.You have experience in leading international teams and developing managers.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project).
You will also actively contribute to the optimization of automated, price‑relevant processes, working closely with departments such as Sales, Product Management, and Operations.As part of cross‑functional projects, you will take on smaller work packages or provide operational support to the project lead.
As part of our team, you will take on the following responsibilities: As a Technical Administrator Charge Points, you are part of our Technical Customer Care Team and are responsible for the technical and operational support of our charging infrastructure in the @Home & @Work segmentYou work closely with partners, installers, product management, operations and internal specialist teams, with the clear goal of providing our customers with a reliable and high‑quality charging experienceYou actively support the further development and implementation of the European eMobility strategy and contribute your operational experience to strategic initiatives and concepts You plan, organise and coordinate appointments, trainings and technical events, ensuring smooth operational processes in day‑to‑day business.You collaborate closely with internal stakeholders from engineering, product management, sales and partner teams and ensure a continuous and transparent flow of informationYou continuously analyse and further develop customer care processes in the @Home & @Work environment, identify optimisation potential, implement efficient new workflows and take responsibility for quality standards within your area of expertiseYou actively participate in cross‑functional projects and take on (partial) project leadership for technical and organisational topics.
_____________________________________________________________________________ We’re looking for a dynamic and passionate Product Manager for the Industry segment to drive the sales of selected products, managing product and related activities throughout the whole product lifecycle inside the industry segment, by keeping alignment with overall roadmap and related category strategy for industry, both locally and within the EMEA team.